Thank You for Your Purchase

We appreciate your purchase of the PerfectlyPure Next Gen RO system.
Your unit has been designed for high performance and reliability—and we’re here to help ensure a smooth experience from install to daily use.

See installation instructions below to get started.

Need Help? Start Here: If you're having issues, don’t worry—we’ve got you.

We’ve outlined common troubleshooting solutions below to help you quickly resolve most issues.

Still need assistance?

  1. First, contact your installer – they know your setup best.

  2. Then, reach out to our support team – we’re here to back you up. Call (775) 324-2400, then dial Option 3.

Installation Instructions

Read Me First

The installation, service, and maintenance of this equipment should be performed by a qualified professional. Speak with a local plumber or technician to correctly and safely install the system. Failure to follow general plumbing and electrical safety protocols, and/or failure to comply with the steps outlined in this manual could result in severe injury.

Warnings:

Electrical shock hazard! Ensure that the system is NOT connected to power during installation or servicing.

CAUTION!

  • This water filtration system requires electricity to run the booster pump. Do not plug the unit in until you have read through the instructions in their entirety.
  • The unit must first be connected to the cold water line and faucet, then checked thoroughly for leaks, before connecting the power transformer. Read the manual and follow all instructions.
  • Do not use the power transformer if the lines are frayed or damaged, or if the transformer is damaged. Contact your dealer for a replacement.
  • Children should be instructed not to touch or play with the filter system.

Notice Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.

Parts Checklist

Image Item Description
Tankless RO System Tankless RO System + Filter Cover Plate Compact, modern reverse osmosis system with front cover panel for easy access and sleek design.
SCB Filter SCB Filter Cartridge 4-Stage: Sediment, Carbon Block, Polishing Carbon (PPC), and MineralPlus media
RO Membrane RO Membrane High-efficiency reverse osmosis filtration membrane
3-way adapter 3-Way Feedwater Adapter Includes 1/2” to 3/8” Adapter Coupler
QC Adapter QC Adaptors (x2) 1/4" QC to 3/8” QC adaptors for flexible connection
Collet Tool Collet Tool Used to release hose connections safely
Power Transformer Power Transformer Power adapter for RO system
White Hose 3/8” White Hose Source water hose
Red Hose 1/4” Red Hose Wastewater line
Blue Hose 1/4” Blue Hose Filtered water line
Drain Saddle 1/4” Drain Saddle Mounts on drain pipe for wastewater outlet
Fittings Quick-Connect Fittings & Teflon Tape All necessary fittings for installation

Prepare for Installation

  1. Check the parts checklist and ensure that all parts are included and in good condition.
  2. Determine your installation location, ensuring that the unit is placed within reach of a power outlet, your cold water line, and your sink’s drain line for the wastewater hose connection.
  3. Ensure that your water pressure is within the required range. If the pressure is over 80 psi (roughly 0.55MPa), you may need to install a pressure reducing valve.
  4. Prepare tools, drip bucket, and drop cloths prior to beginning the installation.

Installation Steps

Install the FeedWater Adapter

Attention: The water supply line to the system must be from the cold water supply line only. Hot water will severely damage your system.

How to Install the Feedwater Adapter

    1. Turn off the cold water supply to the faucet by turning the angle stop valve completely off.

    2. Open the cold water sink faucet to relieve pressure from the water line.

    3. Prior to disconnecting the cold water line, lay down a bowl or bucket to catch any water drips. Unscrew the cold water supply line.

Instructions for Connecting Feedwater Adapter to RO Faucet Line

  1. Ensure the O-ring is seated inside the feed water adapter on the female end of the adapter, and the 1/2” to 3/8” metal Adapter Coupler, if using.

  2. When the proper connections are ready, connect both ends of the feed water adapter to the cold water supply pipe. Tighten using a wrench or pliers, but be careful not to overtighten.

  3. Insert the 3/8” white tubing and connect the other end to the inlet port on the RO system.

Changing Filters

When you are ready to change the filters, simply press the button next to each filter name to eject the current filter, and install the new filters. Flush system for at least an hour after replacing filters.

Display

The display on the front machine includes indicator lights and buttons.

Ro3 mineralplus tankless ro front

Flush

Press “Flush” for approximately 3 seconds to execute a flush cycle. The machine will then flush automatically for 30 seconds and the “SCB” and “RO” lights will flash during the cycle. Flush after initial installation, when replacing filters, and if you haven’t used your RO for a few days. This maintenance can help flush out accumulating impurities from stagnant water.

ON

  • White light pulses slowly while filtering water
  • White light is on continuously when not actively filtering

SCB

  • Light is on continuously when plugged in and while filtering
  • Light will turn red when it’s time to change the filter(s)
  • After changing, long press “Filter Reset” to reset the indicator light

RO

  • Light is on continuously when plugged in and while filtering
  • Light will turn red when it’s time to change the filter(s)
  • After changing, long press “Filter Reset” to reset the indicator light

ERROR

  • “ON” and “ERROR” will flash together if the system is powered on but not receiving a water supply.
  • “ON” and “ERROR” solid red: water pressure too high

Troubleshooting

Status Possible Cause Solution
No Water Output Air bubbles in the system This is a normal occurrence upon system startup. The milky color will disappear with normal use in one to two weeks.
Is your cold water line turned on? Turn on cold water line
Is the feedwater adapter open? Open feedwater adapter
Are the filters inserted fully? Check filters; insert until flush with unit
Is the device plugged in? Plug in device
"ON" and "ERROR" Lights Flashing No/insufficient water supply Turn on cold water line, open feed water adapter all the way, check all hoses, ensure filters are fully inserted.
"ON" and "ERROR" Lights Solid Red Home water pressure is too high Install a pressure reducer valve to 60psi or less
Slow flow rate Are any hoses bent, pinched, twisted, or kinked? Straighten hoses
Are the cold water lines and feedwater adapter fully open? Ensure that both are fully open
Do the filters need to be changed? Change filters
Unit is running non-stop There is a problem with the automatic shut-off valve, or the fittings. Close the feedwater adapter giving water to the unit, and unplug the unit. Contact your water dealer, plumber, or installer for servicing.
The water smells strange This can happen after a period of extended disuse. Flush the membrane for anywhere from 20 minutes to an hour, or until water tastes and smells fresh.
Leaking at hose connections The hose is not fully inserted Ensure first that the hose was cut at a flush 90 degree angle, with a razor blade or angle cutters. If the hose is bent, bowed, or pinched, it will leak. Then firmly push in the hose, until fully and properly seated. Tug gently to ensure proper seating.
The hose was improperly cut

Operating Parameters

System Specifications
Rated Voltage/Frequency 110V / 60Hz
Rated Power 120W
Inlet Water Pressure 15–80 psi
Source Water Tap water
Filtered Water Flow Rate 0.68 gal/min
Usable Water Temp. Range 41–100°F (5–38°C)
Room Temp. Range 39–104°F (4–40°C)

Warnings

When using this electrical appliance, always follow basic safety precautions to reduce the risk of fire, electrical shock, and/or bodily harm to persons or damage to the device, including the following:

  • Read all instructions on the system and in the manual thoroughly before setting the device up for the first time.
  • Only connect to a grounded outlet.
  • Do not touch hot surfaces.
  • To protect against electric shock, fire, and possible injury to persons and/or system damage, do not immerse the machine, its individual parts, or its cord or plug in water or any other liquid.
  • Closely monitor children around the device. Young children should not use the device themselves.
  • Unplug the device during periods of extended disuse, and before cleaning the device or changing the filters. Allow the device to cool before putting on or taking off parts, and before cleaning.
  • Do not plug in or attempt to operate if it is visibly cracked or damaged, or if it has a damaged cord or plug. Contact your supplier immediately in such a case.
  • Do not use outdoors.
  • Do not store inflammable and volatile substances near the system.
  • To disconnect, remove plug from outlet. Pull plug from head, not cord; do not yank cord.
  • Do not use appliance for other than intended use.
  • For household/indoor use only.
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